Choose the Anytime Support Plan that best fits your photography business…
Anytime
ACCESS
This is the ultimate customer support plan that provides the highest level of service to digital photography customers. The Anytime Access plan provides anytime access to any of our customer support resources by phone, fax, website, or e-mail. In addition, the Anytime Access plan includes free upgrades and updates throughout the year. The Anytime Access Plan offers primary support that includes:
Software technical support--phone, fax, email, and website
Software upgrades & updates
Hardware integration support
PhotoReflect.com® internet storefront support
Labtricity® set-up and printing support
Template workshop support
Also receive basic support and reference contact information including
Third party hardware support
Basic
network support
General
Windows operating system support
Pricing
Darkroom Core Edition
$195
Darkroom Professional Edition
$495
Darkroom Assembly Edition
$895
Darkroom Assembly-Field Edition
$295
Labtricity Products
Call for pricing 888-584-0089
The Anytime Access plan provides significant value, because new software upgrades cost approximately 50% of the software price at time of release. As a member of the Anytime Access plan, you get free software upgrades and 365 days of customer support!
To sign up for the Anytime Access plan call: 888-584-0089
Anytime Basic
The Anytime Basic Plan is included with all software purchases. The Anytime Basic plan allows digital photography customers access to email support and website resources. The Anytime Basic plan includes:
Email support
Website resources
$50 per call charge for phone support
Upgrades available for purchase at retail pricing
Plan
Details
1-
The pricing of your Anytime Support Plan has been designed to scale with your business;
so it is based on the amount of software you purchase.
2-
If an Anytime Support Plan has been purchased for a software application, it must be
purchased when additional copies of the application are acquired.
3-
All Anytime Support Plans run for a period of 12 months, with the anniversary date being
on the first day of the month following your software purchase.
4-
If an Anytime Support Plan is not purchased within 15 days following software registration,
or it is not renewed on the 15th day following the anniversary date, the Anytime Support
Plan will become inactive and will result in an interruption of service.
